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Add the messenger to your website

Copy one snippet into your site and the messenger is live.

Written by BradenUpdated

The messenger is how your customers reach you, and getting it on your site takes about two minutes.

Install the snippet

  1. Go to Settings → Apps. If you don't have a web app yet, click New app and choose Web.

  2. Open your web app and copy the install snippet.

  3. Paste it into your site just before the closing </body> tag. If your site has a shared layout or template, add it there so it loads on every page.

  4. Reload your site. You should see the launcher in the corner.

That's it. Anyone who opens the messenger can start a conversation, and it lands in your inbox right away.

Keep it on your own sites

The messenger works anywhere the snippet is installed. To make sure it only runs on your sites, add your domains under Allowed domains on the same page.

Next steps

  • Want the messenger to know who your signed-in users are? The install page shows you how to pass their details.

  • Prefer your own button over the default launcher? The install page covers that too.

  • Make it look like your brand with Make the messenger yours.

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