# Publish your first help center article

Write an article, put it in a collection and share it with your customers.

A good help center answers questions before anyone has to ask. Here's how to get your first article out there.

### Write it

1. Open **Help center** in the sidebar and choose your help center. If you don't have one yet, create it and pick a subdomain.
2. Click **New article** and give it a title and a short description.
3. Write the article. Use headings to break it up, and paste or drop images straight into the editor. You can resize and align them, too.
4. Choose a collection so it's easy to find.

Everything saves as a draft while you work, so customers won't see a thing until you're ready.

### Publish it

Click **Publish** and the article goes live on your help center and in the messenger. Later edits stay in draft until you publish again, and you can look back at earlier versions any time.

### Share it

In a conversation, use the article button in the composer to send an article as a card. Your customer can open it right inside the messenger.