Invite your team
Bring your teammates into KaraDesk and choose what each person can do.
Written by BradenUpdated
KaraDesk is better with company. Here's how to get your team in, with the right access for each person.
Send an invite
Go to Settings → Teammates.
Click Invite a teammate.
Enter their email, choose a role and pick a full or lite seat.
Send it. They'll get an email with a link to join your space.
Pending invites stay on the same page until they're accepted, so you can resend or cancel them any time.
Roles
Owner: full control of the space, including billing.
Admin: manages settings, teammates and billing.
Member: focuses on the work itself, like conversations, contacts and the help center.
Full and lite users
Full users can reply to customers and be assigned conversations. Lite users can view conversations, contacts and notes, but can't reply or make changes, which suits people who just need to keep an eye on things.
Your plan includes a set number of full users. If you add more, the extra seats are added to your subscription automatically. You can check where you stand any time under Settings → Usage.
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