Make the messenger yours
Set your colors, logo and greeting so the messenger feels like part of your product.
Written by BradenUpdated
The messenger should feel like it belongs on your site. A few minutes in settings gets you most of the way there.
Open Messenger settings in the sidebar. The preview updates as you make changes, and nothing goes live until you save.
The essentials
Brand color: used for buttons, the launcher and your customers' messages.
Logo: shown at the top of the home screen. You can add a separate one for dark mode.
Greeting and intro: the first thing people read, like "Hi there 👋" and "How can we help?"
Header background: a solid color, a gradient or an image.
The home screen
Home cards decide what people see when they open the messenger: a way to send you a message, help center articles, links and short notes. Put the most useful ones first. A short home screen is a friendly one.
Light, dark or automatic
The messenger can follow your customer's device setting or stay in light or dark mode. If you go with automatic, take a quick look at both so your logo and colors work either way.
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